Policy

Reservation & Refund Policy

A clear, pressure-free overview of how reservations and visit deposits work at Maple Haven.

$500 Puppy Reservation Deposit

Maple Haven uses a reservation process to help us manage puppy commitments and scheduled visits in an organized, low-traffic manner. A $500 reservation deposit secures your selected puppy while arrangements are made for the next steps in the adoption process.

The $500 reservation deposit is fully refundable and is applied toward your puppy's total adoption price.

  • $500 Reservation Deposit
  • Fully Refundable
  • Applied Toward Total Adoption Price

$250 Puppy Visit Deposit

Families who would like to meet a puppy first can schedule a visit at least 24 hours in advance. The $250 appointment deposit is fully refundable and is applied toward the puppy's total adoption price.

Pickup

Pickup plans are coordinated with each family as their puppy's going-home date approaches.

Communication

Keep in touch with Maple Haven as reservation and going-home plans progress.

Questions About Reservations? Text Us

Text messaging is the easiest way to reach Maple Haven Boston Terriers. Send us a message about an available puppy, the adoption process, reservations or puppy visits.

Text +1 (805) 369-1278

Opens your messaging app — edit before sending.

Text Us